T’s and C’s

Due to the constant turnover of products and the nature of diamonds, Romain Diamonds does not guarantee that a specific product will be available for purchase. We do however, undertake to source a diamond which matches as closely as possible to your request.

All prices are quoted Excluding VAT on the website

All prices are subject to the Rand/Dollar exchange rate and the market price of the day and therefore may fluctuate slightly.

For clients living outside of the Cape Town area, Romain Diamonds will ship the products to the client. Shipping costs to be confirmed on quote. Once the products have been shipped to the client, Romain Diamonds takes no responsibility for loss or theft thereof. Romain Diamonds recommends that insurance be taken on all shipments. Once the products have been shipped, Romain Diamonds will supply the client with the tracking number of the package.  Alternatively, we can transport the products to the client personally should we be making a trip to the region in which the client resides.

Products will only be shipped once payment has been received.

For clients residing outside of the Cape Town area, payment can be made via credit card or internet transfer. The relevant documentation for payment will be supplied with the invoice. For Internet transfers, the amount will have to be cleared in our account before we release the products.